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+--- Thread: Can't log on (/thread-10457.html)
Can't log on - Meomix - 2012-09-30
When i register a new account with the register link on the index page then try to log on it keeps giving me the error THERE WAS AN ERROR LOGGING IN. yet when i log in with my Admin account it enters.
What function am i not enabling so users can login and use the site?
Can't log on - acrylian - 2012-09-30
Please review the error log to find out what error you got.
Can't log on - Meomix - 2012-10-01
Here is screenshot of the error log for some reason the error log i downloaded wouldn't unzip, only found out just after finishing the screenshots doe XD.
http://imageshack.us/a/img89/3417/logfile.png
Can't log on - sbillard - 2012-10-01
This is, of course, your security log. Not the log where errors are reported.
Can't log on - Meomix - 2012-10-08
Then which log do you need? The Debug log or the setup log? Or is it some kind of error log file on my ftp server?
Can't log on - sbillard - 2012-10-08
There will be a PHP error log on your server, that will have any script errors in it. The debug log might also contain the same error messages, depending on the error.
Can't log on - Meomix - 2012-10-09
Couldn't find the php error log on my server, here's the debug.log http://pastebin.com/a6Cq7SKi
Can't log on - sbillard - 2012-10-09
There is an error here that may indicate a problem with the WEBPATH define in your installation. This may be the issue, It would be good to see the full PHP logs, though. Ask your provider how to access them.
Can't log on - Meomix - 2012-10-10
Ugh.. i've finally logged in how embarrassing, when i was logging in with the user account i was using the name i had created in the name field instead of the email address, same thing happened when i failed to get password reset requests using the name instead of email address...
Strange thing is the Admin account doesn't need to input it's email address instead of it's name to login, whats the deal?
Is there a way to change the title on the login box to "Email Address" or "User / Email Address" instead of "User" to avoid this kind of confusion in the future?
Can't log on - Meomix - 2012-10-10
Woah fixed everything by going to options > plugin > register_user, untick the checkbox for Email ID, deleted the account re-registered and taadaa! Can now sign in with my username instead of email address. XD
Can't log on - acrylian - 2012-10-10
Acutally the user name for login is the default.
Can't log on - oscarstrauss - 2013-01-14
Hello, I can not access. The system does not recognize my user name or password. Try resetting the password engresando captcha but not receive the email to reset the password. I'm desperate
Thank you very much and greetings
Can't log on - sbillard - 2013-01-14
Then best you take a look at the troubleshooting guide on this. It contains the possible answers.