Hello,

i have just installed Zenphoto gallery. while everything seemed to work just fine, i encountered a problem: i cannot create any album via admin page "album" tab.

if i hit new album, i get the pop-up for the naming, but when hitting OK, it takes me to a new blank page with a weird looking link and nothing else happens.

i have searched the forum, but could not find anything on this topic. has anyone else seen/fixed this?

here is part of the link for the new page: admin-edit.php?action=newalbum&album=&name=new%20album&albumtab=false&XSRFToken=86cb7be7201396bf2ab40e12b3a65f4b9f349d54

thanks for your replies.
Andrei

Please look at your error logs.

Hi,

I have checked the error log, but there seems to be no error related to the creation of new album.

Do you have any other advise?

as a sidenote, i am able to create albums via uploading images menu, but that is not what i need.

thanks for your help

Well, if there were no error then yu would have not got a blank page. So one of two things must be the case. There is an error recorded in your server's error logs or you did not get a blank page.

Sory, but you will have to find that error if there is any chance of helping you on this.

I am having the same issue. Can you tell me where to find the logs.

To Add, when I try to upload a photo.. I get to this URL with a blank page

http://myurl/zen/zp-core/admin-edit.php?page=edit&subpage=1&tab=imageinfo&album=New-Album&uploaded=1&albumimagesort=id_desc

I tried both manual and auto installs and still have the issue.

There is an log tab on the backend for the Zenphoto logs. But you also need the server error log. You will need to ask your host for that if you don't know where they are.

Please post some details about your server configuration. I just encounter similar upload issues on my own host if set to PHP 5.4. There is some conflict with server security going on there as it does work with 5.3 on the same server (And 5.4 on my local server).

I have the same error with my fresh install.

In the log page it is written "Album access" is "Blocked" but the user is administrator (he has all the rigths).

PHP version is 5.3.16.

Thanks

Again, review the server logs as well (error, access). Ask your host about those.

Also check permissions.

What is weird is that creating an album is possible with the HTTP image uploader (and still fails with the flash uploader and the manual creation of the album). No other error than "blocked" appears. I set the "albums" directory with the 777 permission still the same effects.

I am sorry I have no idea. Might be the uploaders as two of them, jQuery and Flash/uploadify, are adapted 3rd party tools. It still might be some server security or another configuration issue.

Fact is that without any proper error message we cannot find out what it is...

I also need to contact my host to find out if they hopefully have an idea about all three not working in PHP 5.4 mode there.

We have an closed ticket on uploader issues which is closed because of lacking errors:
https://github.com/zenphoto/zenphoto/issues/177

Feel free to join there with new info and/or reopen it.

my site has same problem, when adding new album, after click OK, then a blank page, nothing there,
my site: jianphotos.com
php: 5.3
mysql: 5.5.??
hosting at: hostmonster
checked log file, no errors.
please help

added one album, using Stibbons' method.
but this is not a good solution.

Sorry, unless there is a proper error we cannot help. It is still unsolved on my own host and I still think it is related to overly active server security. But I am no server expert.

I am having this same issue as well, just trying to test this out. Hope there is a fix soon, I am liking it so far

Well, see my comment above. Unless we don't get more info we cannot do much.

Quote:It is still unsolved on my own host
So, can't you debug it on your own server?

@bpedman:

No, if you have read this (probably you did not) you would realize that "his host" does not belong to him nor is physically located where he can access it. Rather it is a hosting service that hosts his public site.

But since you are having this issue, why don't you just debug it?

Quote: No, if you have read this (probably you did not) you would realize that "his host" does not belong to him nor is physically located where he can access it
Sorry it doesn't say anything like that...or if that's what he meant it was unclear.

Quote: But since you are having this issue, why don't you just debug it?
Sure I can give it a shot. Just thought it would be easier for one of the devs to do it since they are having the same issue...kind of weird that the host doesn't allow access to modify the files? All I was going to do was throw in some echos to trace through.. will let you know if I can figure anything out