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Installation troubleshooting not clear - Need help ASAP - Printable Version +- ZenphotoCMS Forum (https://forum.zenphoto.org) +-- Forum: Support (https://forum.zenphoto.org/forum-1.html) +--- Forum: General support (https://forum.zenphoto.org/forum-4.html) +--- Thread: Installation troubleshooting not clear - Need help ASAP (/thread-7122.html) |
Installation troubleshooting not clear - Need help ASAP - lrenshaw - 2010-05-30 I have been trying to install ZenPhoto on my client's web site for the last 3 hours! I can't get past the blank screen after I enter the MySQL details. The installation instructions are simple to follow but don't tell you what to do if you encounter a problem or list common problems and their solutions. Here's what I know: I need a clear answer of steps 1-2-3 to get this working ASAP. Based on my previous experience with ZenPhoto and how easy it was to install, I promised it would be done in about a day and now it's becoming a headache. I need someone to help me through this and possibly even walk me through the steps. I would also like to know if there is a certain way files should be uploaded via FTP - auto-detect, binary or ASCII?? Additional, detailed installation instructions would be great! Installation troubleshooting not clear - Need help ASAP - kagutsuchi - 2010-05-30 Unfortunately, there are no perfect instructions for installing on every server. Zenphoto does try to simplify it as much as possible; it should be as simple as running In your case, you're encountering a blank page. Chances are that you will find an error in your server's error logs. You should locate those logs and relay the error to us; otherwise, we would only be guessing at what the problem could be. Also, in most cases, decent FTP clients will do fine with auto-detect. However, if you want to be sure, all Zenphoto's files are ASCII-based (without looking at SVN, I'm 99% sure there are no pre-compiled binaries), so you should be able to upload as ASCII if necessary. Installation troubleshooting not clear - Need help ASAP - sbillard - 2010-05-30 Also, what version of Zenphoto are you trying to install? All zenphoto files are text-UTF8 character set as kagutsuchi has mentioned. |