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+-- Forum: Support (https://forum.zenphoto.org/forum-1.html)
+--- Forum: General support (https://forum.zenphoto.org/forum-4.html)
+--- Thread: lost admin control (/thread-9833.html)
lost admin control - marczr - 2012-04-08
Hello,
I've updated to a new version of zenphoto [ 1.4.2.3 ] on my son's site and seem to have lost allmost all admin functionality; in the admin toolbox links both the 'admin' and 'options' link take me to a page where I only have the 'users' tab - nothing else, no overview, no options, no themes etc. just 'users' and I also cannot logout.
Would appreciate any help...
http://www.spottersclub.co.uk/zenphoto/
Marcus
lost admin control - fretzl - 2012-04-08
I created a new user for you.
user: test
password : test123!@#
Go to http://www.spottersclub.co.uk/zenphoto/admin and log in.
Please quickly create a new user and delete user test.
lost admin control - acrylian - 2012-04-08
How did you update? If manually did you use the same database credentials as before? If you only see the users tab that might mean you didn't and need to set the master admin agin.
Otherwise please see the troubleshooting guide on lost passwords.
lost admin control - acrylian - 2012-04-08
This time you beat me, fretzl!..:-)
lost admin control - marczr - 2012-04-08
Thanks !
all functioning now, and test user deleted!
lost admin control - sbillard - 2012-04-08
Please note that the behavior you saw was because there was no admin user defined. If you did upgrade then one of two things happened.
- You deleted the original database
- You somehow changed the "prefix" Zenphoto was using so that essentially a new database was used.
In either case, data from the old database would not have been preserved. Just FYI.
lost admin control - marczr - 2012-04-09
Hello again, found a new problem...
with the zenphotopress plugin; when I try to use the ZP button to insert an image or gallery the popup box has no albums listed and two error messages saying... 'Cannot connect to DB: Access denied for user**' [ database user and password removed ]
Tried deleting and re-installing the plugin, still not working. I can't see anywhere in the zenphotopress settings, or in the zenphoto admin area where the db and password is defined.
Any help appreciated
Not sure if it's ok to ask this here, and if so, should I start a new thread, with an appropriate title? [ I've also posted this in the wordpress plugin forum ]
Marcus
lost admin control - acrylian - 2012-04-09
You should really open a new topic for this as Zenphotopress' author might otherwise not notice it.
lost admin control - marczr - 2012-04-09
Ok, will do
Thanks