Member
Member
georgi109   2014-07-24, 20:42
#1

I just update my Zenphoto app and now it is not working on my site? Any suggestions?

Administrator
Administrator
acrylian   2014-07-24, 21:08
#2

Not without proper information. Please see:
http://www.zenphoto.org/news/general-contributor-guidelines#reporting-bugs

Member
Member
georgi109   2014-07-24, 21:24
#3

OK.

So I went to the Softaculous website and it said the ZenPhoto App needed updated, so I hit the update button. As soon as I went to our website, http://georgiaypc.com/gallery/zp-core/setup/index.php?autorun=gallery, I got an internal server error.

I am using version 1.4.6
Google Chrome

I hope this helps.

Administrator
Administrator
acrylian   2014-07-25, 07:59
#4

That is an quite important bit of information. We don't and can't support install helpers like Softaculous as we are not involved in those (note on the install page and the forum rules). You have to ask them for support in that. You also should look into your server error logs as they will ask for that most certainly. For 1.4.6 themes need to be updated if not official ones (you didn't say which you use!).

We support only the install way described on our site: http://www.zenphoto.org/news/installation-and-upgrading

  
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