Member
Member
RichardB   2019-09-25, 15:07
#1

Zenphoto version 1.5.4 (Official build)
Current locale setting: en_US.UTF8
PHP version: 5.6.40
Graphics support: PHP GD library bundled (2.1.0 compatible)
supporting: gif, jpg, jpeg, png, wbmp, webp
PHP memory limit: 4096M (Note: Your server might allocate less!)
MySQLi version: 5.6.45

I have logged into the web site after some time to try to sort out a query from the person running the web site.
If I click on Albums - I can see the list of albums with the number of albums and images in each.
When I click on image order, I can see all the images in that folder
I click on an individual album with, say, 50 images listed as being in it (and which I can see from the front end)
if I click on images I can't see any images - the album appears to be empty of images.
They are visible on the frontend but not in the backend.
I have never come across this before.
(the last time I logged in, some time ago, they were visible)

Thank you for any help you can offer,
Richard

Administrator
Administrator
acrylian   2019-09-25, 17:44
#2

I have no idea, it cannot really be that you see them on the frontend and not the backend… If it was a dynamic albums there would be no images on the backend but there would not be an images tab either. What do the logs say?

PS:

PHP memory limit: 4096M (Note: Your server might allocate less!)

Does your server really provide that much? That would be great of course ;-)

Member
Member
RichardB   2019-09-28, 08:08
#3

Thank you - the only problem reported in the logs were a couple of bare words in my adaptations in the template code - I corrected those - though I can't see that they would have affected the backend code.
But, whatever, I can now again see the images under the Albums - Images section - perhaps it was some sort of cache problem.
Now I can work on the actual problem reported to me!

Many thanks,
Richard

PHP memory limit: Does your server really provide that much?
Yes, it does.

Administrator
Administrator
acrylian   2019-09-28, 08:21
#4

All right. Sometimes it's the browser cache that plays tricks on you. The ZP backend does not use any page caching.

Also: Whenever you think albums or images don't match your files, use the "Refresh the database" utility. That forces to update/sync the db with the albums/images on the file system.

Now I can work on the actual problem reported to me!

Anything we can help with as well or your site specific?

  
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