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spencerjw   01-07-2008, 17:20
#21

How can you tell what build you are currently running? I installed zenPhoto a few weeks ago and somehow I recently got my admin account messed up. I think I may have typed my password wrong when I was changing it for my client but I don't see the captcha code to enter to send me the password or to reset it. I swear I have seen it before but now it's not showing up at all.

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sbillard   01-07-2008, 18:46
#22

On the Admin pages at the bottom is the release info.

As for the Captcha code, is there an admin email setup? If not there is no place to send the email so the code does not show.

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spencerjw   01-07-2008, 18:57
#23

there should be an email, I am pretty sure that I put it in there. And of course since I can't get to the admin area I can not check the version.

Is it possible to retrieve or reset the admin password in another manner?

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spencerjw   01-07-2008, 19:17
#24

Ok, so I figured something out. If you forgot to enter an email for the admin why not just get into the db and hard code an address? I did this and was presented with the captcha code upon refresh, entered the code and was informed that am email had been sent.

However, when I use the URL I am of course presented with the admin login info and am able to change it. But in doing so I get loged out of the system (expected this) but the new info that I entered does not work. I have gone through this process 4 or 5 times now and each time the new password that I save doesn't work.

Thoughts/Ideas?

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sbillard   01-07-2008, 20:08
#25

have you looked at http://www.zenphoto.org/2007/12/troubleshooting-zenphoto/#16? Specially the part about the admin user/password that might be in the options table?

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spencerjw   01-07-2008, 20:18
#26

I actually deleted the administration table, reran setup and went through that process. It's working now but I just wish I knew what had gone wrong in the first place to corrupt the data.

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macalter   01-07-2008, 22:42
#27

sbillard: I read about this "options table" but I couldn't find what to look for using myPHPAdmin (or whatever it's called). I did a search of the page and nothing said "admin..." yet that step seemed perfectly logical.

spencerjw: remember to delete all cookies & empty browser cache too. Doesn't hurt!

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sbillard   01-07-2008, 23:03
#28

There may be an adminuser and/or adminpass entry in the options table. But then again, there may not be since more recent versions of zenphoto purge it. So, if you did not find it, all is good.

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