No, no previous program installed, I just downloaded it from your website two days ago so I assume the version is 1.1.7. I will try to use the link you gave but when you say to be sure my zp-config.php does not have a user/password configured we might have something because the first thing I tried to do with this issue was to configure zp-config.php to include my username, password, host, and database name. I added the info to the file and reuploaded. The program then was able to connect to the database, I believe, but then prompted me to input the user and password, which never let me past that point. So, do I need to erase the user and password info from the zp-config file and leave the host name and database name? And do I need to change the "true" back to false for a first time download of the program?