Version: Zenphoto 1.4.1.3

Hi guys, I have just installed Zenphoto, set it all up and created an admin. However everytime I try to login it doesn't move off the login page, I have gone through the troubleshooting on the website and it is showing the following error in the log displaying a blocked access.

2011-09-26 12:18:04 86.20.227.197 Blocked access -- Failed -- /gallery/zp-core/admin-users.php?saved=&xsrftoken=8bc5e2334ad39e70241259a46bdeb529545be44e&show-neil=&page=users

2011-09-26 12:18:11 86.20.227.197 Blocked access -- Failed -- /gallery/zp-core/admin-users.php?saved=

I have already set full permissions on the folder where the gallery is installed so it isn't an issue with that, but it may be an issue with some other part of the server. Any help would be much appreciated!

Do you have cookies enabled in your browser?

Yes, cookies are enabled and have tested across a few browsers with no success.

Then I have no idea except that hte login credentials are wrong. I have to pass this to my collegue who surely will respond later.

Login credentials are correct, have checked. Also tried inputting incorrect credentials and it displays the correct error message when doing so. When using the correct details it doesn't display any error, it just refreshes the page and doesn't go anywhere.

Well as a new Zenphoto user I have exactly the same problem. Everything seems to be fine during the setup and now I got this error

ok, at home right now and here it's working. The main difference is the browser, Firefox is working, IE not -.-

Going to try it again tomorrow at work

Have you tried the nightly build? If cookies are not working on your site then sessions must be used but there was a bug in session handling. There is a fix for sessions in the nightly build.

Good morning

just installed the latest nightly build and the IE is still not working. Think it has something to do with our office environment, will try it again when I am back at home. At least FF is working so I can carry on with the setup.

It's an awesome piece of program you've got here!

There are nine IEs....:-)

Have tried all browsers and still not working for me, I dont believe it is a cookies issue.

Are there any settings on the server which may be causing this?

By the way, it's being hosted on a Windows server through Plesk.

Yes, it might be a server issue, espeically since we don't test Windows servers at all. If you can login somehow you should change to use sessions on the options. Maybe that works.

Perhaps it is best to try to describe how Zenphoto should be working if cookies are not supported.

First, the admin pages all use sessions to store things like the logon credentials. What this means is that the information will be "remembered" so long as the browser has not been closed. Once closed and re-opened an new session is made, so previous session data is not valid.

There is a "gallery sessions" option which will make the front-end also use cookies. This option may be necessary, but is not relavant to back-end access.

There is also an option that will bind cookies to IP addresses. It should by default be reset, but if it is set and your server/broweser is obscuring the IP address things will simply not work.

It is also possible that sessions are not working on your server. If both sessions and cookeis are not working there is no hope.