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error 500 in admin

EoinDubh Member
in General support
we are running version Zenphoto version 1.4.1.6 [8326] (Official Build)which is our ISPs install.

I have a user who uploads photos to a club album. He is a MAC user and has been able to upload, delete, change thumbnails, etc. At the moment, he is getting a error 500 when he attempts to change the default thumbnail, delete a photo or change a title.

I can login with his credentials and am able to do these things. Any ideas on what might be happening????

Comments

  • acrylian Administrator, Developer
    1.4.1.6 is not the current version so we might not be able to help directly.

    Zenphoto is webbased so the computer system should really not matter (I am on mac too). if the browser version would matter. But 500 is a server error. What is in the server error logs or the Zenphoto logs?
  • webbmonster Member
    i seem to be having the same problem, first noticed when uploading via ftp
    server log:
    /home2/****/public_html/catalogue/error_log: [05-Jul-2012 15:59:17] PHP Warning: Invalid argument supplied for foreach() in /home2/****/public_html/catalogue/zp-core/functions-basic.php on line 137 [05-Jul-2012 15:59:17] PHP Warning: array_keys() [function.array-keys]: The first argument should be an array in /home2/****/public_html/catalogue/zp-core/functions-basic.php on line 141 [05-Jul-2012 15:59:17] PHP Warning: file_get_contents(.htaccess.ss) [function.file-get-contents]: failed to open stream: No such file or directory in /home2/****/public_html/ss_1405493_nsSx_install.php on line 30 [05-Jul-2012 15:59:17] PHP Warning: unlink(.htaccess.ss) [function.unlink]: No such file or directory in /home2/****/public_html/ss_1405493_nsSx_install.php on line 43 /home2/****/public_html/catalogue/zp-core/error_log: [06-Jul-2012 06:31:24] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0 [06-Jul-2012 06:32:18] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0 [06-Jul-2012 06:34:46] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0 [06-Jul-2012 15:35:56] PHP Fatal error: Call to a member function remove() on a non-object in /home2/****/public_html/catalogue/zp-core/class-album.php on line 742 [06-Jul-2012 07:17:38] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0 [06-Jul-2012 07:19:11] PHP Fatal error: Unknown: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0
  • acrylian Administrator, Developer
    And did you try a re-upload then?
  • sbillard Member
    The "unknown" errors are because a form has more data than your PHP configuration allows. Partial saves may be responsible for the other errors as well, but that is just a guess.
  • webbmonster Member
    yes, i did i re-upload and no problem, however i wonder if the problem is intermittent/not immediately evident as when now i go to add a description to a picture it gives the same 500 error...

    thanks for your help
  • sbillard Member
    Try changing the number of images displayed on the image tab to a smaller number. This will reduce the amount of data being saved.

    The "intermittancy" is possibly caused by differences in the amount of data, for instance, in the lenght of descriptions, etc.
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