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Full image gives 403 Permission Denied error

randyklein99 Member
in General support
My site is working just fine in all other aspects, but when I left click on a reduced-size image to display the full image, I get a 403 Permission Denied error. I am using Bluehost if that makes a difference. Any thoughts?

Comments

  • sbillard Member
    Is it possible that you have selected `no access` for your protected image options? Perhaps you have assigned a password for viewing them?
  • randyklein99 Member
    "no access" is not selected. It's currently unprotected. the gallery is private, but the user I'm logged in with has full rights to include view full image. I also set it to public to test if that was a problem, and the same thing resulted.
  • randyklein99 Member
    I also noticed that the .php url and the .jpg url (the full image) differ in that the full image url places an albums directory into the url. For example:

    mainsite/Photos/2012/20120718/20120718_094118.jpg.php
    mainsite/albums/Photos/2012/20120718/20120718_094118.jpg
  • sbillard Member
    When the protection of the full images is "unprotected" the URI generated is directly to the images in the album folders. A forbidden access for this would be caused either by the file permissions of the images (or folders) or by an .htaccess preventing direct loads from these folders.
  • acrylian Administrator, Developer
    About your url question also see: http://www.zenphoto.org/news/my-pictures-are-in-zenphoto-albums-myalbum-but-the-url-says-zenphoto-myalbum-it-s-wrong-
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