Lost id/pwd to administrate my website

gilles

My id/pwd don't work any more on my website http://gbexon.com/creart/zp-core/admin.php

I can't update it any more ! OVH told me to see with you. How ca I recover a new id/pwd ?

Thanks a lot for your help,
Gilles

acrylian

Please take a look here: http://www.zenphoto.org/news/login-and-password-problems#forgotten-admin-password

Side note: Your Zenphoto version is quite outdated.

gilles

Hello acrylian,
Thanks a lot for your answer.
I've visited your link.
Here is what hapenned for the first 2 steps :
1 - "If you supplied an email address in the Admin options..." : I didn't put an email address, just "admin"
2 - if no email, "you need to delete the administrators table in your database and re-run setup." --> HOW CAN I DO THAT ?
I have a ftp connexion. I don't remember where the admin. table are...

Thanks a lot once more for your help !
Gilles

gilles

I add, that if I succeed in having access to the admin, I will update my zenphoto version :-)

fretzl

You need to get access to your database. Usually via your hosts' "control panel" and with a tool called phpMyAdmin
Please ask your hosting provider about that. They will sure be able to help you.

gilles

Hello,
Thanks, I found phpMyAdmin in my OVH manager.
I have zp_administrators table. Is that this table I have to delete ? If yes, how can I re-run set up ?

Thanks in advance,

acrylian

Setup should run automatically since after you deleted that table there is no "user" at all and it is considered a "fresh" install.

gilles

OK ! Thanks a lot !
New PHP version, new ZenPhoto version... It works very well.
We can close this subject.

Thanks a lot acrylian & fretzl !