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Various user logins stop working, including admin user

Mottografie Member
in General support
Did anyone realise this problem yet? I can't login. No error message, nothing. It just does not work. Too bad, that it does not work from one day to another, without changing anything.

Is this a known bug? What can I do to prevent this in future? Very annoying, as my customers can't login too.

Thanks in advance!

Matthias

Comments

  • Mottografie Member
    It works from my mobile phone?! Now I'm confused.
  • fretzl Administrator, Developer
    Do you get a login form ?
  • acrylian Administrator, Developer
    Cookies disabled in the browser perhaps?
  • Mottografie Member
    Both: No. Cookies enabled, login form is availabe. After I type in my credentials the login form apperas again and nothing more happens.

    For the moment it seems to work by switching to PHP Sessions instead of cookies. Before I did that it worked randomly. Sometimes yes, sometimes no.
  • acrylian Administrator, Developer
    Did you try to clear cookies? Sometimes that works wonders. Otherwise, any adblocker or similar enabled or recently enabled? Such technically may interfere as well.

    Also anything related in the server PHP log and/or ZP's own logs?
  • Mottografie Member
    I am running an adblocker. But I run it any time, so i does not explain the sporadic fault. Problem is that also customers could not log in. But anyway, now it works with the above mentioned steps.
  • acrylian Administrator, Developer
    Ok, great. Often cookie clearing helps on such occasions for me as well (nothing Zenphoto specific actually).
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