The simpler media website CMS
The admin of one of our zenphoto websites cannot login.
I (the general web manager) can login with my details and with his.
The security log each time gives the following sequence or similar:
2020-10-05 09:03:54 IP address Admin login (login name) (name)
2020-10-05 09:03:54 IP address Authorization cookie check
(each time a different code)
2020-10-05 09:05:15 Ip address Admin access
Can you tell me exactly what is involved in the authorization cookie check, please?
The person having the problem is using Chrome browser on Mac and Iphone - also tried Safari browser - all with the same result. He tells me he has removed all cookies to do with the web site.
Any help would be very welcome,