reCaptcha not working

stefan Member

Hi, I wonder if someone can help me with this? I want to enable the password recovery email option and for this I need to install the reCaptcha extension. I have done this and enabled the extension. Now the reCaptcha field is showing but it cannot be edited or written into. I have no idea what to do. I have been unable to find any information on the forum. Is there anything else I have to do to make the extension work? If anybody could help me with this it would be very much appreciated. Thanks Stefan


  • acrylian Administrator, Developer

    DId you enter your reCaptcha Google account credentials on the plugin options?

  • stefan Member

    Yes, I did. Public key and private key.

  • fretzl Administrator, Developer

    There was an issue with the Content-Security-Policy directive. We hope it's fixed now.
    Please install and try the Support build

  • stefan Member

    Thanks. Will try now.

  • stefan Member

    Hi, just checking before I install the Support build...Should I just follow the 'upgrading' instructions? Or replace the old files on the server with the new Support Build files manually? I just don't want to make a mistake and compromise my existing installation which works fine. Thanks for your help. Stefan

  • acrylian Administrator, Developer

    The support build is now officially 1.5.8. Install procedure is generally the same regardless for official release or support builds as described here:

    But certainly a support build is generally in development so things may change there but we generally mention that when we tell to install it.

    We recommend not to install support build on important live sites itself.

  • Hi, I am also having problems with the ReCapthcha plug-in (v2). It gives an error message: "Your input did not match the captcha"! After investigating, it seems that the response value is not correct.

    I am using ZenPhoto version 1.5.9! So installing 1.5.8 is not an option for me. What is the modification you made? If so, I may be able to implement it manually.

  • acrylian Administrator, Developer

    All changes made for the 1.5.8b (the then current support build mentioned above) are in 1.5.8 and naturally also 1.5.9.

  • I suspected so. But what can I do about the problem. In what direction should I take it for a solution?

  • acrylian Administrator, Developer

    According to our knowledge the above issue is fixed if it is that you are encountering.

    If your keys are correct, check if perhaps any browser extension like privacy blockers may interfere.

    Other than that I cannot tell anything. We will however make password resets independent from recaptcha which currently is mandatory.

  • OK ... thanks. I'll take a look.

    Do you have any idea when that new method is going to be there?

  • fretzl Administrator, Developer

    It's already in the Support build

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