Zenphoto
The simpler media website CMS
ZenphotoThe simpler media website CMS
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I am receiving the following error when trying to access my site, thurmontimages.com
500: Internal server error
This error is generated when a script running on the server could not be implemented or permissions are incorrectly assigned for files or directories
Troubleshooting suggestions:
Temporarily disable any rewrite rules by renaming your .htaccess file if it exists.
Ensure that any CGI or Perl scripts have at least .755. permissions.
If trying to run PHP and you get this error, you may have an invalid php.ini in your /cgi-bin, or may be missing your php.dat file in this folder.
Does anyone have any suggestions? Would it be best to reload the core files?
Any help would be appreciated.
jakinnaird
Comments
have you tried the suggestions in your post (generated by the server)?
Sounds like permissions: https://www.zenphoto.org/news/permissions-for-zenphoto-files-and-folders/
And also review the debuglog and if you have access logs of your server itself.
I am at my wit's end with this issue. I have tried setting the permissions as noted and when try to log on I get an access denied error or this 500 error.
I have been trying to run the setup but can not access that either. I can see all the folders and files with Filezilla and can change the attributes but I can not get anything to work.
Can anyone help to resolve issues like this other than making suggestions?
John
Only thing that come to mind is (unless your server is somehow not compatible at all): Be sure the user the permissions are set is the users that can execute php scripts. On some hosts the FTP user you use is not that one therefore scripts will not run.
If that isn't it maybe ask your host for help.
If you have access to your FTP - try looking for logs for your site (mine are located in user directory in folder "logs" organized by sites (location of yours might be different, if you can't find them - ask your hosting provider for where to look (or check their FAQ).
They will provide info on errors for your server.
Also check zenphoto logs - in zp-data directory there are debug.log, security.log and setup.log, you'll have to download all of those locally to check (open with notepad for example, or other text editor.)
What to do next depends on what you find there.