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form submission is incomplete

RichardB Member
in General support

We have a number of Zenphoto sites, all now 1.6.5
we can add users to all of them except one to which we did originally add users, but which now gives this error when you try 'apply' after filling in form:

Error
The form submission is incomplete. Perhaps the form size exceeds configured server or browser limits.

I see you have had users with this message before but no resolution.

I tried re-running setup but that had no effect.

Looking in the php log it seems to produce this message:

[03-Dec-2024 15:11:04 UTC] PHP Warning: PHP Request Startup: Input variables exceeded 1000. To increase the limit change max_input_vars in php.ini. in Unknown on line 0

Input vars currently set at 1000 - the default.

any suggestions please?

Thank you,
Richard Ball

Comments

  • acrylian Administrator, Developer

    Try to lower the users per page via the options.

  • RichardB Member

    Did what you suggested but no effect, same message, same PHP warning

    as an aside, what exactly does the option 'Users per page' do - 5 or 10 seem a low number.

    Thanks,
    Richard

  • acrylian Administrator, Developer
    edited December 3

    as an aside, what exactly does the option 'Users per page' do - 5 or 10 seem a low number.

    Not sure what you mean? It sets the user per page on the user/admin tab. Try an even lower number like 1 per page. Sorry there is no other fix right now. The page will be reworked eventually but not in 1.x anymore.

    If you use the user address fields pluginn perhaps also try to disable that.

  • RichardB Member

    users per page - I meant what exactly does user no 6 experience if he/she tries to use use the page which already has 5 users looking at it?

  • acrylian Administrator, Developer

    THat option has nothing to do with "user looking at it". It refers to the pagination of the page, less users less form elements to submit.

  • RichardB Member

    But, in fact, something stranger has happened.
    All the sites, when you clicked the User tab, showed you a list of all the users currently registered and an extra blank for new user.

    I did a re-install of the 1.6.5 updated (zpcore, themes, index.php) for the problem site and now I have a different user experience for that site - only the Master User appears - with a new user field at the bottom - no other users - but right at the bottom a drop down list of other registered users - never seen that before!
    And - new users are now being saved - and the PHP warning is not being produced.
    !!
    Thanks anyway - sorry to have wasted your time,
    Richard

  • acrylian Administrator, Developer

    No problem. Glad I could help!

  • RichardB Member

    Having read your latest comment I now see what that all meant - thank you - to me the wording in the options 'users per page' was not meaningful.
    Thanks for your help,
    Richard

  • acrylian Administrator, Developer
    edited December 6

    Okay, but we use this term "per page" for various pagination values and thought this description is clear enough:

    These options control the number of items displayed on their tabs. If you have problems using these tabs, reduce the number shown here.

    It even suggest what I suggested here. We'll review if we can improve them.

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