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Can't log on

Meomix Member
in General support
When i register a new account with the register link on the index page then try to log on it keeps giving me the error THERE WAS AN ERROR LOGGING IN. yet when i log in with my Admin account it enters.

What function am i not enabling so users can login and use the site?

Comments

  • acrylian Administrator, Developer
    Please review the error log to find out what error you got.
  • Meomix Member
    Here is screenshot of the error log for some reason the error log i downloaded wouldn't unzip, only found out just after finishing the screenshots doe XD.

    http://imageshack.us/a/img89/3417/logfile.png
  • sbillard Member
    This is, of course, your security log. Not the log where errors are reported.
  • Meomix Member
    Then which log do you need? The Debug log or the setup log? Or is it some kind of error log file on my ftp server?
  • sbillard Member
    There will be a PHP error log on your server, that will have any script errors in it. The debug log might also contain the same error messages, depending on the error.
  • Meomix Member
    Couldn't find the php error log on my server, here's the debug.log http://pastebin.com/a6Cq7SKi
  • sbillard Member
    There is an error here that may indicate a problem with the WEBPATH define in your installation. This may be the issue, It would be good to see the full PHP logs, though. Ask your provider how to access them.
  • Meomix Member
    Ugh.. i've finally logged in how embarrassing, when i was logging in with the user account i was using the name i had created in the name field instead of the email address, same thing happened when i failed to get password reset requests using the name instead of email address...

    Strange thing is the Admin account doesn't need to input it's email address instead of it's name to login, whats the deal?

    Is there a way to change the title on the login box to "Email Address" or "User / Email Address" instead of "User" to avoid this kind of confusion in the future?
  • Meomix Member
    Woah fixed everything by going to options > plugin > register_user, untick the checkbox for Email ID, deleted the account re-registered and taadaa! Can now sign in with my username instead of email address. XD
  • acrylian Administrator, Developer
    Acutally the user name for login is the default.
  • oscarstrauss Member
    Hello, I can not access. The system does not recognize my user name or password. Try resetting the password engresando captcha but not receive the email to reset the password. I'm desperate

    Thank you very much and greetings
  • sbillard Member
    Then best you take a look at the troubleshooting guide on this. It contains the possible answers.
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