Thumbnails won't show

flyingspatulas

I've just installed zenPhoto and I'm having trouble with the thumbnails in the albums not showing up. The weird thing is that some of them show up but others don't.

Screenshot: http://img246.imageshack.us/img246/8462/thumbnailproblemub6.jpg
Link to gallery: http://www.robert-pattinson.co.uk/photos/

I have zenPhoto installed on another website of mine (using the same theme, even) and I haven't had this problem. I know the images are there because I can see them when I click on the full size link. Is there a reason why this is happening, either with zenPhoto or with my server? Any way I can fix it?

Thanks in advance!

sbillard

The most common cause of this is images that are too large for the memory zenphoto has been allocated so that it cannot resize them.

acrylian

Please see also here: http://www.zenphoto.org/2007/12/troubleshooting-zenphoto/#10

flyingspatulas

How can I allocate more memory for zenPhoto?

acrylian

You need to do that in the php.ini of your server.

flyingspatulas

Could you be more specific? Sorry, I've never done this before.

flyingspatulas

Okay, I edited the php.ini file, but everywhere I looked says I need to restart Apache and I have no idea how to do that... I don't think I have SSH access on my server. Is there a way to get around this?

sbillard

You will need to contact your server support staff for their help

flyingspatulas

Okay, thanks!