Home› General support

500 Internal Server Error

randee Member
in General support
I got this error, and I don't know why.
I ended up d/l the latest 1.2.1 and completely wiping my pics site, except for the album folder. I re uploaded everything, and still get it. changed all permissions to 777.

got this for my error log..
[Tue Nov 11 18:03:22 2008] [error] [client 71.221.237.219] Premature end of script headers: /home/silve62/public_html/randyandlei/pics/zp-core/setup.php
SoftException in Application.cpp:252: File "/home/silve62/public_html/randyandlei/pics/zp-core/setup.php" is writeable by group

don't know whats up? anyone got any ideas?
my provider is lunarpages,

i doubt this is a bug, i am sure its my error, so don't know where I should post this...

thanks!
randy

Comments

  • sbillard Member
    I have not seen such an error before. But there may be a clue: the error message.
    `SoftException in Application.cpp:252: File "/home/silve62/public_html/randyandlei/pics/zp-core/setup.php" is writeable by group`

    You will probably have to talk to your provider on this one. Setup will never try to write to itself, so, presumably the write is to some other place--the two places it will write are the zp-config.php file and the .htaccess file.

    You should insure that those two files are writable. But I expect so, since setup does check that before writing.

    Otherwise, no idea.
  • randee Member
    Thanks for the response!

    I will check with them, I have like 3 other zen photo sites on the same server, they use to work, now they don't! Wierd! I will get with them asap...

    randy
  • randee Member
    Here is the response I got from lunarpages...

    I changed the permissions to 777 in hopes to solve the initial problem...

    Hello, I checked the affected URL and the reason for why is returning an Internal Server Error is listed on the error_log of your account (that can also be checked from Cpanel -> Error_log): [Wed Nov 12 12:43:12 2008] [error] [client 89.34.32.141] Premature end of script headers: /home/silve62/public_html/randyandlei/pics/index.php SoftException in Application.cpp:544: Directory "/home/silve62/public_html" is writeable by group [Wed Nov 12 12:39:14 2008] [error] [client 67.134.151.140] File does not exist: /home/silve62/public_html/randyandlei/500.shtml [Wed Nov 12 12:39:14 2008] [error] [client 67.134.151.140] Premature end of script headers: /home/silve62/public_html/randyandlei/pics/index.php SoftException in Application.cpp:544: Directory "/home/silve62/public_html" is writeable by group [Wed Nov 12 12:34:08 2008] [error] [client 67.134.151.140] File does not exist: /home/silve62/public_html/randyandlei/500.shtml [Wed Nov 12 12:34:08 2008] [error] [client 67.134.151.140] Premature end of script headers: /home/silve62/public_html/randyandlei/pics/index.php SoftException in Application.cpp:544: Directory "/home/silve62/public_html" is writeable by group I changed the permissions on /home/silve62/public_html from 777 to 755 and everything seems to be working fine now. If you have any questions please let us know. Have a wonderful day! --- Do not hesitate to contact us if you have any questions Best Regards, Dragos Gabriel Fedorovici JSA I - System Administrator Team support@lunarpages.com Phone: 1-714-521-8150 (U.S. & Canada) Phone: 1-714-521-8150 (International)

    thanks sbillard for your help!
    randy
Sign In or Register to comment.