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Update to 1.4.4.3 - another Error 500

johnnny83 Member
in General support
Hello together,

so I read every 500 error post I could find, tried everything mentioned but after a couple of hours I have no ideas anymore...

After updating from 1.4.0.3. to 1.4.4.3 I get an empty page when calling the index.php. Just with using Firebug I could find out that it's an 500 error. On the other hand I can normally access the admin panel.

What I tried:
- deleting .htaccess
- deleting IndexIgnore line
- turning RewriteEngine on and off
- turning Mod_rewrite on and off
- restarting setup

PHP version 5.3.21
MySQLi version 5.1.66

I would be glad for any suggestions!

Comments

  • acrylian Administrator, Developer
    Error log? Permissions checked? Tried re-upload of the file in question?
  • johnnny83 Member
    The only thing I get is from the access_log, there is nothing in the error log:
    93.132.152.190 - - [04/Apr/2013:21:24:42 +0200] "GET /fotos/index.php HTTP/1.1" 500 20 "-" "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0"

    I re-uploaded all directories several times.

    What permissions do you mean? Of the .htaccess file or of special folders?
  • sbillard Member
    The message you have show comes from the apache access log. The error log may be in a different place.

    500 errors are also often caused by invalid file permissions. So perhaps your server does not like the file permissions for the index.php file. Unfortunately, what the permissions should be is dependent on your server configuration. But often servers will object to running scripts that allow public access in their permissions, so permissions of 0777 would be suspect.
  • johnnny83 Member
    The error log is in the same place but it's empty.

    The index.php has the same permission as other index-files on the webserver.

    There is just one strange thing: when I deleted the previous installation one file could not be deleted by FTP: /zp-data/charset_tést ("550 Delete operation failed.")
  • sbillard Member
    With no error logs nor any issues with the file/folder permissions your only path now is to ask your hoster what is happening.
  • johnnny83 Member
    Ok, I deleted the file charset_tést via Web FTP, uploaded everything again and now it works!
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