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Can't even install ZenPhoto (The page isn't redirecting properly)

otoorg Member
in General support
Hi,

I try to install ZenPhoto (zenphoto-1.2.6.tar.gz) to my domain, hosted by FatCow. I use subdomain, like myphoto.domain.com.

1. I upload zenphoto-1.2.6.tar.gz to server and uncompress it. After that I move everything from zenphoto directorty to root directory of that subdomain (/).

2. I open .htaccess and change RewriteBase /zenphoto -> RewriteBase /

3. Connect to my domain (myphoto.domain.com) with web browser (Safari, Firefox). I get redirected to myphoto.domain.com/zp-core/setup.php

4. After that I get error:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

---

What do I do wrong?

Comments

  • acrylian Administrator, Developer
    Try to define the webpath and serverpath manually on line 74 and 75 on `zp-data/zp-config.php`.
  • otoorg Member
    There seems to be no zp-data/zp-config.php at zenphoto-1.2.6.tar.gz. I found zp-core/zp-config.php.source, but that is not correct file?
  • acrylian Administrator, Developer
    That file is generated and put to zp-data from that when running the setup script. Generally Zenphoto works fine in a subdomain, so I don't know what is different on your server. Sp please check the permissions on your files and folders and review the error log of your server. Also take a look at our troubeshooting entry.
  • otoorg Member
    I can't find any problem with permissions etc. I managed to get ZenPhoto 1.2.1 installed without problems. But when I try to upgrage it to 1.2.6 I get same problem like I did with fresh ZenPhoto 1.2.6 install.

    The page isn't redirecting properly
    Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

    Is there any big changes between 1.2.1 - 1.2.6?
  • sbillard Member
    Run the setup script manually--<yourdomaind>zp-core/setup.php.

    I really do not know what Firefox is complaining about on the redirection, but the above will bypass it.
  • otoorg Member
    I think the problem is with FatCow.

    I tried to install ZenPhoto at domain.com/zenphoto

    1. I upload zenphoto-1.2.6.tar.gz to server and uncompress it.

    3. Connect to my domain (domain.com/zenphoto) with web browser (Safari, Firefox).

    4. After that I get error:

    500 Internal Server Error

    The server encountered an unexpected condition which prevented it from fulfilling the request.
    The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log.

    5. I checked error log and it is empty. Damn, time to make angry email to FatCow?
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