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New install -- full size pictures won't display

stan Member
in General support
Hi -- I completed the installation of zenphoto on my personal web server and am not getting any errors or warnings. I added one album with one small photo (40 kB) as a test. The thumbnail displays okay, but when clicking on the thumb, the large image does not come up -- the browser sits in "connecting..." status and will not stop the dialog with the server until I navigate away from the zenphoto site. (I also noticed the same connection behavior when opening the web site with NO photos.) The application also hangs after logging off as admin (although the log off is successful).

I've read through the FAQ, troubleshooting, and searched the forum, checked server memory, mod_rewrite, and other likely causes...One thing I have not figured out is where to find the zenphoto error logs.

Thank you very much for the good looking product, and for any ideas!

Browser = Firefox 3
zenphoto version = 1.2.6
Permissions on Albums and Cache = 777
.htaccess = present
Web Server = Apache 2.0
OS = Linux Mint 6
mod_rewrite = off
PHP version = 5.2.6
mysql version = 5.0.67

Comments

  • acrylian Administrator, Developer
    If anywhere is referred to an "error log" actually the one of your server is meant. Please look there for any php related errors.
  • sbillard Member
    Quite possibley this is caused buy images with corrupt EXIF/IPTC data. You could try the current nightly build where we have put some traps in to try to detect these corruptions.
  • stan Member
    Thank you for the suggestions.

    acrylian: I spent some time checking various logs (syslog, apache error.log, etc) for events at the time of the hangup -- nothing found.
    sbillaard: Installed the latest nightly build. This time I did not set strict permissions. After the install was complete, clicked "go", followed by "view gallery" and the application hung (even before loading any images into the albums folder). Needed to end the browser. Placed a different small .jpg in a Test gallery and got same hangup as described in the original post. Thanks again for your time.
  • stan Member
    Getting the same result when accessing the site with Windows XP computer using Internet Explorer 7.
  • stan Member
    Additional information I forgot to add in the first post -- my server is running SSL. Could that cause problems with zenphoto?
  • sbillard Member
    Could be... Did you set the Zenphoto server protocol option to https?
  • stan Member
    sbillard; Indeed, I had not changed the setting to https. This I did and still get the same result. There is a comment in zp-config.php that says you need to change the "gallery configuration server protocal option" as well. I could not find this, so I simply removed my test album.

    Still get the same result; when starting zenphoto it shows the default Gallery screen but continues "connecting" to the web server. On the idea that the application is not happy with no albums existing, I then recreated another test album and tried again -- same result.

    I am planning to change my Apache server back to http in the near future -- I will give zenphoto another try then. In the meantime, thanks for your ideas and no need to reply to this thread any longer.
  • sbillard Member
    Should you decide to try this again, that is the line in zp-config.php which reads
    `$conf['server_protocol'] = "http";`
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