Problem with New Install - GoDaddy Hosting

splitz

Hello all,

I'm trying to install Zenphoto on my server (GoDaddy Linux hosting) and am running into problems.

It seems I can't get past this error.
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Zenphoto Error
MySQL Error: Zenphoto could not connect to the database server.Check your zp-config.php file for the correct host, user name, and password.Note that you may need to change the host from localhost if your web server uses a separate MySQL server, which is common in large shared hosting environments like Dreamhost and GoDaddy.Also make sure the server is running, if you control it.
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I have checked and triple checked all my host, user name, password and file paths. All is correct.

Any ideas?
Please help.

acrylian

You need to enter the MYSQL database server user data, those are separate from the general server.

splitz

Thank you for your reply acrylian.

I have entered the MYSQL database server user data. (see below - I have substituted for fake information of course)

// Database Information
////////////////////////////////////////////////////////////////////////////////

$conf['mysql_user'] = 'photo'; // Supply your MySQL user id.
$conf['mysql_pass'] = 'abcdefg'; // Supply your MySQL password.
$conf['mysql_host'] = 'photo.db.1234567.hostedresource.com'; // Supply the name of your MySQL server.
$conf['mysql_database'] = 'zenphoto'; // Supply the name of Zenphoto's database

splitz

After uploading the files I copied the zp-config.php.source file, renamed it zp-config.php, made the necessary changes in the file and uploaded it to the zp-core folder.

Did I do anything wrong there?

Thanks for your help.

acrylian

Well, something must be wrong then. Sorry, probably you should ask your host to be sure.

Btw, you don't need to rename that file yourself, the setup script should do this for as well as it should ask for the data.

medic336

Did you ever figure out what was going on? I am having the same problem with the same service. If you could let me know what you had to do i would appreciate it.

thank you