Home› General support

Script time-out

christianbobak Member
in General support
I have a Zenphoto website that I use for my photos. I have four main folders on the main page, each containing many sub albums. Recently, when clicking on one of the main albums, instead of all the sub albums appearing, the page was blank. I tried the other three main albums and all were fine with all sub albums showing. I went to the admin section and saw that two of the four main albums were not listed at all, though they were accessible from the main page, and only one would open. The other was blank. I called my host server and they determined that the issue was most likely a Zenphoto script time-out on the mysqo database because I have over 114,000 photos. Although I have plenty of server space left, apparently this is too much for the Zenphoto script to handle. I understand that this is a lot of photos, but is there a solution for being able to view all albums again that doesn't involve deleting them?

Comments

  • sbillard Member
    From your description it sounds like this is a recent problem? Have you added images since things seemed to work?

    If you have selected random thumbnails for our albums you should change that to a fixed thumbnail. By itself, the 114,000 images would not be an issue, but if they are concentrated in one album and you are selecting a random thumbnail from that album it could be the issue.

    You should also check your server error logs just to be sure. "Most likely" is not very definitive, there should be a concrete error recorded as to what failed.
  • christianbobak Member
    They are not concentrated in one album and I always choose a thumbnail, except for the last two albums I uploaded because I could not access them in Admin to be able to edit them in any way. Yes, this is a very recent occurrence.

    http://www.christianbobak.ca/

    Note my Events album is still blank, though I can see all the albums if I'm using an FTP program. In the Admin section, only two albums appear, and the second one is totally white paged out.
  • acrylian Administrator, Developer
    A white blank page is most likely a fatal php error or else. You have to look into your server error logs unless we shall guess into the wild.
  • christianbobak Member
    Installed the latest version and deleted an album that was creating an error, nothing to do with the server. Problem solved.
  • acrylian Administrator, Developer
    Ok, thanks for the note. But what exactly was it with that album?
Sign In or Register to comment.