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All pages blank, setup does not complete

aiwazz Member
in General support
Hi! Just about to head down Zenphoto way after using other galls, i really love the look of things and the approach.

Now if only I could finalize install!! :P

Enviro: Dedicated Server, Apache 2.2.15, php 5.2.9, mod security 2, MySQL 5.0.90.

Zen Version: 1.30

Issue: Create db and user with all priv. Upload all files to web root of new account. Navigate to url. Setup ensues. Zen has 2 warnings: no gettext() and no mbstring and then the big red in regards to database info. I enter the db details and save. The page refreshes and voila, i'm still at setup.php but now it's totally blank. View source no output. Try to view any zen files, root, anywhere and all zen php files come up blank. Upload my own test php to the mix and it parses. Delete htaccess generated by zen same thing.

Go into phpmyadmin and the database was never filled. No error logs are generated. Check new config file written at setup phase 1 and it does contain correct db details. Delete entire install. Try again with fresh extraction. Same thing. Try again but preup the config from first install before i try to start the next step. All pages blank. Sorry for length of post but thought i would cover my fumbles.

Any thoughts appreciated, thanks!

edit: feck, didnt see the posts in this forum when searching for blank page, i'm not the only one. I'll try everything i can get out of those posts. sorry.

edit2: recompiling with last 2 missing mods. Other post had one person who got success by enabling mbstring. fingers crossed

Comments

  • aiwazz Member
    I would like to affirm another users result with 1.3. If after adding db details all pages go blank and you cant complete setup, mbstring may be the culprit. After recompiling with mbstring I went to the existing half done install that was blank and setup finalized.
  • sbillard Member
    Blank pages are almost always caused by PHP errors. It would be useful to know what the error was. Zenphoto does not use mb_string functions unless it thinks they exist, so maybe there was a configuration error or problem with your PHP.

    Anyway, look at your logs and see what the error was.
  • aiwazz Member
    I was monitoring all error logs and there truly were none documented during this, none dumped to directory, none in source or on screen, none in main cpanel logs. trust me when it began all i did was hunt for any error log to send me in the right direction. Sorry I cant supply any! I did restart apache at that time a couple of times as well.

    I have 7 other sites on the server all using php/mysql and they are having no probs to date. Server was built for me fresh 2 months ago. When I recompiled for this the only difference was adding gettext and mb_string, didn't tweak anything else nor my ini afterwards. Then as i say, the install that was failing continued through to finish, its now working perfectly and I'm stoked, looks like a beaut system!
  • acrylian Administrator, Developer
    Good that you got it working. Missing gettext and mbstring packages should actually really not prevent from installing as they are optional (That's why setup reporst them as warnings if missing).
  • sbillard Member
    Do the other installations have the mbstring package?
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