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Again, cannot reset my password...

beemerchef Member
in General support
Very frustrating! I receive the e mail to reset it. I do in duplicate. Save. The Login window then comes up, using the same admin name and new password again and again and agin it refuses! I deal with many forums, galleries, this has never ever happened. Please guide me with some magic!
Thanks... Ara

Comments

  • sbillard Member
    We deal with many more users than you do forums and galleries. There is a troubleshooting guide. However, if the reset is not working for you then one of the following must be true:

    1. You are not running a current version of Zenphoto
    2. You have installed Zenphoto with one of the Unsuppored, buggy install "helpers"
  • huogas Member
    Ok for the password, but what about your ID ?

    Is it your email address, or a nickname ?
  • beemerchef Member
    My ID is a nickname.
  • beemerchef Member
    I keep a list of my ID users and passwords, like everyone else. I come back to this Gallery maybe every 6 months to add photos and the same scenario happens.
    I never receive an e mail notification about an upgrade.
    Can you please post a link so I could "now" upgrade and get into it.
    Thanks. Ara
  • beemerchef Member
    Problem solved. Thanks.
  • sbillard Member
    did you visit the post http://www.zenphoto.org/support/topic.php?id=2745 ? As to the update itself, it is always on www.zenphoto.org
  • huogas Member
    The question mark is part of the given URL : =2745? instead of = 2745 in the previous message.

    http://www.zenphoto.org/support/topic.php?id=2745?
  • acrylian Administrator, Developer
    No, of course not, that is a mistake by the forum autogenerating the link.
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