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Help with error opening of albums

belotas Member
in General support
Hello excuse my English because it is being translated, the gallery installed ZenPhoto 1.3.1.2 with cpanel but it happens that I create albums and send the photos, the thumbnails appear, but when I try to open the album gives error, since the photos are sent to Zen folder / albums and the albums are created to be directed only to the folder where there is no zen photos.

The error that appears:
The Requested URL / zen / futsal-senior / was not found on this server.

Additionally, a 404 Not Found Error was encountered while Trying to use an ErrorDocument to handle the request.
Can help me solve, Thanks
Regards Pedro Lopes

Comments

  • sbillard Member
    Some more detail would be useful, but I will take a guess. Assuming that you installed in a folder named "zen" then most likely you have mod_rewrite set and either have not got an .htaccess file or your server does not support mod_rewrite.

    Also I do not know what is meant by `installed with "cpanel"`. If you used something like simplescripts then most likely they have not adapted to the 1.3.1.2 release. We have continued to have problems with these third party installers not "getting it right" and causing Zenphoto installations to fail.
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