Why is text in gallery is corrupted and unreadable on some computers?

Hello,

I was wondering if anyone else had an issue with the appearance of text to the left of the photos in the gallery which reads as follows:

* 1 of 17 photos
* 02/10/2011
* Full Size

It is readable only on some computers and not on others. On some computers, it appears corrupted as a series of dingbats and icons.

Does anyone know why this is and how I can make it so that it is readable on all computers?

Thank in advance for any help or advice.

M

Comments

  • acrylian Administrator, Developer
    Please a little more infos like what theme, what Zenphoto version, what browser and at best a link to your site.
  • Hello,

    I'm using StopDesign and the URL for the gallery is:

    http://alfierobertsinstitute.ca/PHPScripts/zenphoto/The-Alfie-Roberts-Institute-Image-Gallery/A-Cools-and-S-James.jpg.php

    I use Firefox 3.6.4 for Mac and the text is readable on mine.

    My client is using a PC on browser IE (Windows 2003) and she can't read the text on the left.

    Does this maybe provide an answer?

    Thanks,

    M
  • I viewed this page using IE9 on a Windows 7 platform. Everything shows properly here. Do you know what version of IE you client uses?

    You should try a different browser on that system, say FireFox. IE is notorious for mis-behaving. It may also be a font configuration issue. Windows 2003 is typically a server, not client OS so may not have the requisite fonts.
  • acrylian Administrator, Developer
    Windows 2003 is typically a server, not client OS so may not have the requisite fonts.
    Missing fonts should never an issue as always automatically a replacement is used. And standard fonts like Arial/Timeas are actually available everywhere.

    It could be a very old browser that is not able to display UTF8 but those chars are pretty standard ones.
  • Thanks for the help everyone. I think it may be an old browser issue. This is my inkling. I'll recommend that the client switch to an up do date Firefox browser and see if that makes a difference. I'm sure it will.

    M
  • It could be a very old browser that is not able to display UTF8 but those chars are pretty standard ones.
    Not just pretty standard, the exact same binary representation in UTF-8 and ISO 8859-1. Every time in the past I have seen this sort of thing on a Windows system it has been messed up fonts. But if acrylian knows better....
  • acrylian Administrator, Developer
    Not just pretty standard, the exact same binary representation in UTF-8 and ISO 8859-1.
    I was referring to "standard" in comparision with more "unusal" chars like the beloved German umlauts, Arabic, Asian etc chars.
    Every time in the past I have seen this sort of thing on a Windows system it has been messed up fonts. But if acrylian knows better....
    Well, I am a Mac user so I don't of course know regarding Windows and of course a somehow messed up Windows is surely a source of issues..;-) But if that IE used is that stone old IE6 (or even earlier) for example that might be the reason as well.
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