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Problems with Images not showing.

darkufo Member
in General support
Hi,

We've been uploading images to our new Zen Photo album and we'v e got over 4000 images currently in the system.

We uploaded a new batch of 30 photos to this album

http://spoilertv.co.uk/images/nikita/season-1/cast-promotional-photos

As you can see a lot of photo are missing.

I can see them all if I go via FTP and I tried to pre-cache the images in the Album but those showed errors as well.

Also if I look at the images tab on the album the photos are missing there as well.

Please can someone help to see what is going wrong.

Many thanks

Comments

  • sbillard Member
    A 23 megapixel image is quite possibly larger than your server has capacity to handle. See the troubleshootin guides. But in general, unless you really need such a large image you should resize the images to something more in the order of 10 megapixels or smaller.

    See also the troubleshooting guide.
  • darkufo Member
    Ah cool. I thought the max size was 10MB. All these images are under 10 MB, I think the largest is 6MB
  • acrylian Administrator, Developer
    Don't confuse the file size (MB) with the dimensions (MP) which are the important part Sbillard refers to. Info about that on the troubleshooting.
  • darkufo Member
    Thanks again guys, I'm still learning this stuff :)

    Oh and I got the Embed code feature working thanks to your guidance. Awesome.
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