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soulpure Member
in General support
hi guys !

I just installed zenphoto version 1.4.3.2, through my hosting site.i know its not latest version,but my hosting site offers only this version as latest stable.Now i got 3 Questions :

1]how to install manually latest version of zenphoto via ftp.i tried this : I downloaded ,unzipped & uploaded all files/folders to my desired domain :

zenphotos.4allindian.com.

after uploading was complete ,i went to zenphotos.4allindian.com/install ,but found nothing.i had created database tru my hosting a/c.so how to proceed from here & complete installation.

2]i installed zenphoto tru my hosting a/c ,installed Stopdesign Theme .created few albums .tru control panel,i activated search option only for "Title".

now when i actually enter album title & do search,i get some server error & hence i cant get search function working.how to rectify this?

3]how to upload video files like .webm format .i clicked upload option tru control panel,than files>uplaod but from my pc i cant reach webm video files.what to do? in short how to upload videos .can we upload any format video.

Any1 plz answer all my Qs.thanx in advance.

Comments

  • acrylian Administrator, Developer
    1) That is actually described detailed on our installation page. It is simple as that. You don'T upload the folder you unzipped but its contents.

    2) "Some server error" really does not help us to help you. We need the proper error message. Also of course it is an older version and we don't know if the installer you used works properly. Sorry.

    3) Our jPlayer plugin supports webm but only as counter part formats (HTML5 vs FLASH fallback). So you need to have mp4 files first. You can only upload webm via FTP as otherwise you couldn't use them. This is explained on the jPlayer plugin documentation you can access via the admin backend of Zenphoto (not again that it is of course for the latest Zenphoto release).

    I hope that helps so far.
  • soulpure Member
    for Question 2 for "Search " ,here is detail error message i get :

    Server error
    The website encountered an error while retrieving http://zenphoto.4allindians.com/page/search/. It may be down for maintenance or configured incorrectly.
    Here are some suggestions:
    Reload this webpage later.
    HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.
  • soulpure Member
    you can try to see the error by visiting my site link :

    http://zenphoto.4allindians.com/

    Than enter album title ,like "Flowers" in search box and see the error.
  • sbillard Member
    You will have to find your site error logs and see what they tell you. Maybe also find something in the Zenphoto debug log.
  • soulpure Member
    friend ,i know nothing technical about programming,so error logs & all,they are too much for me to know.i am no programmer,just a layman.

    Do you think if i manually install latest zenphoto version ,than search error will vanish ?

    if yes,than i want to install zenphoto on : zenphoto.4allindians.com .

    now using ftp i upload contents of "zenphoto folder" (not zenphoto folder itself)to above domain.

    so my zenphoto is installed on link : zenphoto.4allindians.com

    right?

    now upto here i understand,how to proceed further?

    do i need to type : zenphoto.4allindians.com/zen/setup.php in the address bar,than proceed further by filling database info & all.will it be ok from here?

    btw do latest zenphoto version encounter any problem in "search " function .
  • acrylian Administrator, Developer
    Sorry to say, if you are self hosting a tool like Zenphoto or any other you need to learn about basic stuff like error logs.

    `zenphoto.4allindians.com/zen/setup.php` That will not work. `zenphoto.4allindians.com/zp-core/setup.php` is the link to run setup. Which actually would happen automatically.

    btw do latest zenphoto version encounter any problem in "search " function
    Not that we know of naturally.
  • soulpure Member
    can u plz tell where to find error log,from hosting control panel?.i checked it ,i found error log files to download of all other domains,but could not find any error log for above domain :

    zenphoto.4allindians.com .

    suppose if i find it,than does error log tell me what errors occurred in my site,if yes than how to correct those errors.

    what about debug log,what to do with that info? plz help frnd.
  • acrylian Administrator, Developer
    YOu find the Zenphoto logs on the backend tab "logs" or within the zp-data folder of the installation. Regarding the server logs you have to ask your host, I can't know that.
  • soulpure Member
    ok,buddy thanx 4 everything.u really made it easy 4 me.finally manage to install latest version & search function worked fine.thanx.

    http://zenphoto1.4allindians.com/
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