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a few changes in setup and then poof! a 404 error message

sheiler Member
in General support
Hi,

I downloaded and then upchucked the latest zenphoto files 1.4.1.3 onto my server.

I have Godaddy hosting my website.

I created the MySQL database and noted the complex strings from Godaddy.

I opened a browser and typed in the URL of myserver.com/gallery/zp-core/setup.php and got the nifty setup page that told me to change a few things. I did this. I forget now what they all were. But I entered in the MySQL strings per GoDaddy and started to make one last change, as suggested by the setup page when the page automatically shifted to a "404 error" page.

I tried numerous things to call back the setup page to no avail. Here's what I tried.

*Uploading a new set of the ZenPhoto files into a different folder on my server.
*Removing the .htaccess file.
*Renaming the zp-config.source file - even though there's already an zp-config.php file located in the zp-data folder.
*clearing the caches from my browser and re-typing the url to the setup again. I tried this with Safari, Firefox and Chrome.

I called GoDaddy to ask them for assistance. The tech confirmed that she did see the zen photo files on the server. She also confirmed that the setup.php file was still up. She said it had to be something in the Zen Photo software itself.

I've looked around at the forums here and don't see anything with my specific problem.

Please advise. I'd really like to start using this!

Thanks. Sheiler

Comments

  • sbillard Member
    404 errors are caused from the server when it is unable to "find" the designated WEB page. So it might help to know the exact URL that is not being found. It could be that `mod_rewrite` is not working. However typically `mod_rewrite` is not used during setup.

    Some things to check:

    What are the file/folder permissions of the installation files? Some servers will not work unless they are 0777 for folders and 0666 for files. This is not a recommended setting as it is not secure, but maybe try and see if it works.

    Other servers may require a more secure setting. Perhaps someone using Godaddy will step in and let us know what that ISP needs.

    You can try removing the `zp-data/zp-config.php` file. Removing the zp-config.source file will not have any effect on your installation. It is used by setup as a source (hence the name) for the zp-config.php file. Removing it will just cause setup problems.

    the `.htaccess` file might be involved, but removing it should have resolved anything but `mod_rewrite` issues.
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