Member
Member
flyingspatulas   2008-06-25, 22:50
#1

I've just installed zenPhoto and I'm having trouble with the thumbnails in the albums not showing up. The weird thing is that some of them show up but others don't.

Screenshot: http://img246.imageshack.us/img246/8462/thumbnailproblemub6.jpg
Link to gallery: http://www.robert-pattinson.co.uk/photos/

I have zenPhoto installed on another website of mine (using the same theme, even) and I haven't had this problem. I know the images are there because I can see them when I click on the full size link. Is there a reason why this is happening, either with zenPhoto or with my server? Any way I can fix it?

Thanks in advance!

Member
Member
sbillard   2008-06-26, 01:52
#2

The most common cause of this is images that are too large for the memory zenphoto has been allocated so that it cannot resize them.

Administrator
Administrator
acrylian   2008-06-26, 08:11
#3

Please see also here: http://www.zenphoto.org/2007/12/troubleshooting-zenphoto/#10

Member
Member
flyingspatulas   2008-06-26, 20:58
#4

How can I allocate more memory for zenPhoto?

Administrator
Administrator
acrylian   2008-06-26, 21:01
#5

You need to do that in the php.ini of your server.

Member
Member
flyingspatulas   2008-06-26, 21:34
#6

Could you be more specific? Sorry, I've never done this before.

Member
Member
flyingspatulas   2008-06-26, 22:40
#7

Okay, I edited the php.ini file, but everywhere I looked says I need to restart Apache and I have no idea how to do that... I don't think I have SSH access on my server. Is there a way to get around this?

Member
Member
sbillard   2008-06-26, 22:45
#8

You will need to contact your server support staff for their help

Member
Member
flyingspatulas   2008-06-26, 23:34
#9

Okay, thanks!

  
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