Hi,
I was testing some of the setting for the spam filter on comments and when I switched to mollom most of the options disappeared. Looking at the source code for the page it just stops in the middle of drawing a table.
At the moment I only get 2 options:
Enable Comment Notification
Spam filter
and there's no way to save any changes.
What do I need to do to get the rest of the options back?
If it helps, here's the source code from the broken tab, note I've snipped everything before the start of the form but haven't snipped anything after that - the code just stops!
`
Enable comment notification:
Email the Admin when new comments are posted
Spam filter:
akismet
mollom
none
simple
spamassassin
The SPAM filter plug-in you wish to use to check comments for SPAM
`
I don't think I have access to the php error log, it's shared hosting and there's nothing showing up in any folders I have access to.
One thing I did notice is that when I changed the spam filter from one provider to another the rest of the options didn't update to match, they only changed after I clicked save so when I changed to mollom the other settings were hidden until I clicked save at which point it stopped working.
Is there any way to recover from this short of wiping the database and starting again?
Well, without knowing what the error was, nothing we can do. Local testing does not produce any errors for me. (I do not have a mollom account, either.)
If you do not have access to the CGI log, maybe you can get your site to configure PHP to place the error messages in the output stream.